1. Don't hire people to fit the job they will do, hire those you want to share your life with.

2. Concealing the truth may make people happier in the short run but it won't make them smarter or more trusting in the long run.

3. Don't design jobs to fit people

a. 3Cs - character, common sense and creativity

b. Most organizations over emphasize capabilities but under emphasize character

c. Build around goals and not tasks

4. Focus on "swing and not shot"

• The most important thing is not the outcome but how responsibility was being handled
• Outcomes are tricky to judge, process is not

5. To treat people appropriately you must treat them differently

• But you must treat people according to the same set of rules

6. Thinking about problems that are difficult to solve may make you anxious but not thinking about them (and therefore not doing anything about them) should make you even more anxious.

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