1. VFWPA framework for booking customer conversations via outreach
  1. Be terrified of asking at least one question on your list

  2. Where does your problem sit on the stack rank?

  3. Zooming in or out on the right problem definition

  4. Bad meeting - no clear next steps from the buyer

  5. Good questions to ask:

  1. Talk less and listen more. The more you're talking, the less you're doing

  2. Is the person a complainer or are they are a customer?