(1) Use the RAPID technique

For decisions that involve people who cannot be brought into one room and which cannot be made in 5 minutes

Creating a document with

Recommendation - what is the problem, what is the proposed solution and who has proposed it?

Acceptance - who needs to accept the solution

Performer - who needs to action the suggestion

Input - who needs to give inputs

Decider - is it reversible (low level decision) or irreversible (CEO level decision)

(2) "Sell results and not product"

• It is a classic founder issue to dive into the product

(3) "Even against remarkable talent, the system eventually wins"

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