1. Pain + Reflection == Progress

• Bad times coupled with good reflections provide the best lessons

2. Knowing when not to make your own decisions is one of the most important skills you can develop.

3. Ray's 5 Step process

• Set a goal
• Encounter a problem
• Diagnose the root cause
• Design a solution
• Do

4. Be humble to get what you need from others

5. How to create your own Principles

a. Slow down decision making by recording your criteria

b. Formulate criteria into a principle

c. Test principle on outcome and observe the next "one of these" scenarios

6. "Make your passion your work and do it with the people you want to be with."

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