(a) Managers output = Output of his organisation "+" Output of neighbouring organisations

• Think of individual as an organisation

(b) "The job of manager is never done."

Parts of a managers job:

• Information gathering
• Conveying information
• Decision making

(c) Managers output = L1 * A1

Activity * leverage per activity

• Ways to improve managerial productivity: Shift to high leverage activities, improve task per hour or increase leverage on tasks

"Delegation and monitoring based on task-relevant maturity of delegatee"

(d) Overcoming the interrupt driven manager

• Standard process approach: personal FAQ with responses; anticipate and document
• Open hours: move from passive to active

#Team-building #Hiring #Management