Challenges to overcome
👉 Risk aversion - new product, uncertainty
👉 Force of habit - old but incomplete solution
👉 Interia - Making do with solution
What product is the customer firing to hire your product?
Circumstance around JTBD already exists
Two hires
👉 Big hire - purchase decision
👉 Small hire - use to solve problem, frequency comes into play
Two forces at play for success
#Jobs-to-be-done